Multidisciplinary designer with 12+ years of experience shipping physical and integrated digital products for healthcare professionals and patients. I bring human centered design to strategic and innovation challenges in healthcare. I collaborate across disciplines to create intuitive, desirable, viable, and feasible solutions that bring meaningful health experiences to market.

EXPERIENCE

Senior UX Designer & Strategist

JOHNSON & JOHNSON MEDTECH
Irvine, CA. 2024 - present

  • Our UX Design and Human Factors team focuses on advancing the needs of the healthcare industry by placing our users at the center of our design process. We design solutions that span the full episode of care and balance the needs of users, from physicians, to nurses, to patients and caregivers.

  • Define health experience design to business strategy - how UX enables project success through the intersections between user needs, clinical outcomes, technology, and market value drivers.

  • Lead, advocate, and scope end-to-end user experience activities and deliverables across the product development process (design briefs, timelines, milestones, metrics, budgets).   

  • Translate need statements from patients and healthcare professionals into product solutions.  

  • Work with Human Factors on usability studies and voice of customer (VOC) research to identify UX insights and user needs to define product requirements.

  • Apply expertise in ergonomics for human to system interactions to support design recommendations and advocate for user-centered goals.

Principal Industrial Designer & UX - MedTech

CAMBRIDGE CONSULTANTS, INC.
Boston, MA. 2022 - 2023

  • Lead designer in the Boston MedTech Human Factors, Strategy, and Design Group. Innovation services at the intersection of user needs, market viability, and technical feasibly to envision desirable products that fulfill user goals and deliver strategic value.

  • Led design development of physical products with digital UX/UI. Understood clinical workflows to develop holistic design systems that align cross functional teams in shared understanding of user goals. Usability research ensured decisions were based on user needs and insights were actionable.

  • Helped life science startups develop future visions to grow from 0 to 1 proof-of-concept technology to marketable products. Translated user needs, commercial goals, and technical constraints into concept designs. Created pitch decks with market strategists and engineers to communicate product roadmaps for scale and/or raise funding.

  • Created concepts to help teams of data scientists, AI/ML engineers, strategists, R&D, and clinical experts apply human machine understanding to augment clinical decisions and techniques from multiple data sources.

  • Facilitated workshops with clinician KOL’s, business leaders, and technology experts to determine challenges, opportunities, and forecast future trends.

  • Define bespoke program scope, plan, budget, and delivery of ID and UX/UI activities combined with other CC disciplines through understanding client challenges and goals.

Senior Industrial Designer, UX & Human Factors

JOHNSON & JOHNSON MEDTECH
DePuy Synthes - Raynham, MA. 2017 - 2022
Ethicon Endo-Surgery - Cincinnati, OH. 2015 - 2017

  • Launched products for physical and digital products (embedded) in orthopedics, general surgery, cardiovascular specialties, and sterilization business units.

  • Led ID, UX and usability for projects through the product development process, from initial user needs identification and requirements, to 2D concepts, 3D prototypes, user interface specifications, and production DFM/DFA with engineering. Led planning and execution of formative and summative usability research.

  • Supported growth of UX capabilities to help J&J MedTech transform beyond traditional medical devices. Piloted eye-tracking on embedded GUI’s to demonstrate the value of usability for design decisions based on user feedback and evidence.

  • Developed design strategy using design thinking and UX methods to frame business challenges from user centric perspectives (service blueprints, ecosystem maps, competitive audits). Worked with business partners to understand business context, clinical, technical, and customer stakeholders.

Adjunct Professor of Industrial Design

UNIVERSITY OF CINCINNATI
College of Design, Architecture, Art, & Planning (DAAP). 2013 - 2016

  • Crafted curriculum that developed students’ design communication skills, helping them prepare for professional practice co-ops in industries such as consulting, footwear, soft goods, medical devices, and introduction to digital UX/UI.

Industrial Designer

KALEIDOSCOPE INNOVATIONS
Cincinnati, OH. 2013 - 2015

  • Full-time onsite at Ethicon Endo-Surgery within the Industrial Design & Human Factors organization.

Industrial Design Co-ops

2009-2010

  • Kaleidoscope Innovations - design consulting

  • Enthoven Associates / Yellow Window - design consulting

  • Ethicon Endorphin-Surgery- medical devices

  • New Balance - footwear design

  • Under Armor - footwear design

EDUCATION

Bachelor of Science, Industrial Design
UNIVERSITY OF CINCINNATI
College of Design, Architecture, Art, & Planning (DAAP)

Bachelor of Arts, Zoology
MIAMI UNIVERSITY (OH)

CERTIFICATES

  • Disruptive Strategy
    Harvard Business School Online

  • Omnichannel Journeys and Customer Experience
    NN/g

  • Designing a Business & Designing Strategy
    IDEOU

Designing the future of healthcare

As health technology evolves to be more intelligent and connected, designing products with all users in mind along the care continuum is as important as ever.

In my design career, I’ve learned about the unique challenges faced by healthcare professionals, patients, and caregivers. By bridging the gap between disciplines and how technology serves users, I strive to create a future where people have better outcomes and healthier lives.